Troubleshoot: I don’t see an option to Upload Templates on DocuSign

Don't see an option to upload templates? Follow these steps

Fast Offers Support
Written by Fast Offers SupportLast update 2 years ago
  1. Navigate to DocuSign Admin Sending Settings:
    https://admin.docusign.com/sending-settings

  2. Scroll to the very bottom of this page, check the box for Enable template upload under "Templates":

. 3. Click Save!

Troubleshoot: I don’t see an option to “Include In Matching”

  1. Navigate to DocuSign My Template Preferences:
    https://app.docusign.com/preferences/template-matching

  2. Click the checkbox next to "Match templates to uploaded files" and click Save:

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